This morning I wrote a hopeful email: I wrote a hopeful email to my manager, informing her of my intention to apply for a promotion and needing to solicit her advice before doing so. This afternoon I was told by her manager, a short and abrupt bully of late middle age, quite plainly and in all seriousness, that I would not be recommended for promotion. Her entire response was a commixture of astonishment, incredulity and anger at being confronted with what she clearly thought was a ridiculous proposal. I left feeling dazed and humiliated. If there was ever a conversation which had fallen further away from that which I had previously adumbrated in my brain, I have yet to squirm through it. Not even when I turned up at Nadine Poulson’s house on a school night nearly twenty years ago, stewed on several cans of Lee’s father’s best bitter and was subjected to a savaging by her horrified mother, had it gone so spectacularly wrong, so quickly.

The conversation had a beginning, a muddle and an end but before it began came the walk. The walk is what happens in the civil service, when one is ordered to enjoin in private session with a manager. The order is delivered by the walker from a standing position, usually whilst the walkee is engaged in the middle of something else. This has the effect of immediately disconcerting the walkee, who is thrown into a state of confusion by having to arrest their brain from a complex tax calculation or some such tedium and back into the present in a nanosecond. The walker will not wait for a response, for none is expected and none can be given, other than for the walkee to quickly lock their computer and follow. The walker will therefore be several yards ahead by the time the walkee rises and will remain so for the entirety of the whole embarrassing trudge through the office. No conversation can take place, unless the walkee wants to shout at the back of a rapidly accelerating head and so the walkee scurries behind, never quite catching up, never quite achieving parity, for none is intended and the whole damn office knows. This was curious, for I had hitherto enjoyed a pleasant exchange with my manager only a few hours previously, an exchange which resulted in a promise to spend some time later discussing my application. This was altogether different. I began to strongly suspect she had been leant on, for the pace at which she peddled backwards was something to behold. She had, apparently, misunderstood my email and would not be able to help. The whole thing put me in mind of that particular approach banks and credit card companies take when you default on a payment. The first thing to go is any attempt at polite badinage and instead a distant cold replaces it. Helen and Linda and Joanne are your best friends when they’re selling you the benefits of nought per cent on balance transfers until you’re a day late and suddenly it’s like Ving Rhames losing his L.A privileges but instead it’s “this is Mrs. Jackson calling from Barclaycard” and “I’m afraid we won’t be able to help on this occasion, sir” as you’re banished out of town.

So I approached her manager, a woman I don’t much like in the way that I don’t much like all bullies. She took great delight in telling me that I would not be recommended for promotion because, after fifteen months in my present role, after all the 7am starts, after all the times I went that little bit further for a colleague, after all the proposals and after all the procedures I set up, in order to effect a positive change to a microscopic part of a macroscopic organisation, after all the assistance cheerfully given, all the appreciation gratefully - always gratefully (I may be a foul-mouthed misanthrope here but manners were drilled into me as a child) - and genuinely offered, after all the times I expected a colleague to reciprocate the same and was instead treated with contempt or fobbed away with lies, after the times I was left alone on the telephone, out of my depth, unable to assist the person on the other end, whilst every manager in the vicinity sloped quietly away because they did not want to deal with it, after all that I will not be recommended for a job I could do in my fucking sleep because she does not know the first thing about me.

She conceeded that I may well be competent but competence wasn’t enough, although she made it quite plain she did not know either way and had little interest in finding out. She was so obtuse, so wilfully eager to misinterpret my intentions, so drunk on weilding her pathetic and pointless jurisdiction over me, that it rapidly transformed into a farce. She knows my name, the desk at which I sit but beyond that, nothing. Not about my work, not about the man I am, nothing at all. Is often said that the civil service is a ticket to a kind of utopia at the expense of the tax payer, but the truth is that whilst the benefits are good, the pay is poor and the stress levels are through the roof. Yet nothing, nothing whatsoever, in my working life has destroyed my confidence quite like being told this afternoon that I am so insignificant, so unimportant, that I haven’t even registered as a blip on her radar.

Enough is enough.

5 Comments

    • Allistair
    • Posted May 14, 2008 at 9:54 am
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    You could teach English abroad, and be brilliant at it. I have no doubt.

    Look into it and get the hell away from exploitative contracts, care-less colleagues and even worse no-nothing middle managers. They are not there to help people, they are there to enforce the petty tyrannies of the rule book (no matter how much it flies in the face of decency, rationality and good sense) and to suppress individuality (no matter how much it flies in the face of decency, rationality and good sense). They are beyond contempt.

    Look into teaching abroad (if you haven’t already done so) and see what’s out there. In any event, it might give you a lift to see a possible exit strategy open up.

    • Allistair
    • Posted May 16, 2008 at 8:31 am
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    I have read in your back columns that you went back to uni. Did you make it or are you at least on the home stretch. I hope so. I am interested to know.

    Allistair.

  1. I did Allistair. University of Hull, until events - mother severely ill for several months and then my stepfather dying of cancer almost immediately afterwards - got in the way and I dropped out. I want to go back and finish but I look around the concrete Lubyanka I spend every day inside and see so many graduates all doing the same as me that I wonder what the point is. Maybe the Open University will give me the fix I need, I’m not decided yet.

    • Allistair
    • Posted May 29, 2008 at 12:36 pm
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    Aye, I read that you had to stop due to tragic events and there are non worse than that double-whammy.

    There is a point to going back to uni, but only if you do so with the clear objective of why. If you go back for the sake of it, or even for the sake of education itself, you will return to whence you came. Whilst I’m not advocating accountancy for example, this would be more preferable to Middle-East politics (my Masters). Getting an MA in politics, humanities, social science etc inexorably leads to the frustration of your inmates in the asylum. Don’t do that. But do consider some professional type course whereby what you come out with immediately gets you going, and more specifically, gets you out of the UK. Therein, you should look into teaching courses. The whole of Asia is gasping for English language teachers with the best contracts, the best money and the best lifestyle given to qualified teachers. You should look into it. It’s a viable way out, and it isn’t a cop out either (those who can’t teach - no, those who don’t want to live in Leeds 9 teach)

    Like you and your buddies I too was an inmate but my Lubyanka was William Hills call centre (Leeds) perhaps you know people in the Sheffield branch. I have a damn good idea of where you are at. I hated it, the managers, the money, the (non) living, the waste etc, etc, etc. I did have a degree which was enough to get me teaching here in South Korea. I have been here 1 year and really like it. I like it most of all because I can commit to this and never go back to the UK. It affords the lifestyle and pleasures that you feel you should get in the UK but can’t.

    So I say, look into it. Whilst removing hob-nob crumbs from your chest does sound like a remarkably fine way to spend an evening, perhaps another evening maybe somewhat self-indulgent (but who can blame you anyway). And not only look into teaching courses, but actually look at teaching jobs here in Korea, China, Vietnam etc. It is likely that you do need a minimum of a degree, but I’ve heard of people getting bona fide jobs without.

    Have a look. Who knows what you might find and what thoughts it might give you.

    • Allistair
    • Posted May 29, 2008 at 2:18 pm
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    Oh, and by the way, congrats to super Donny Rovers. I was rooting for them. They did reet well tha knows.

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